A place to Retreat—a newly transformed sanctuary that offers more than just wellness or beauty.

Designed with simplicity, quality, and style in mind, The Retreat is a space to retreat to, relax, and rediscover yourself.

Located in the heart of Norwich city, within the iconic Jarrolds department store, The Retreat is perfectly positioned for those seeking an escape from the everyday hustle. Whether you're exploring the vibrant streets of Norwich or in need of a break from the everyday, The Retreat offers a calming oasis right at the city’s core, making it the ideal stop for both locals and visitors.

Our newly extended beauty rooms now offer an even broader treatment menu, tailored to suit every need. Whether you're seeking a luxurious massage, a refreshing facial, or something entirely bespoke, our expert therapists ensure a personalised experience for each guest.

We've also added more space for manicures and pedicures, allowing for a seamless, indulgent experience. Our nail area is perfect for those who wish to pamper themselves or share a moment of relaxation with friends.

With the same high standard of customer service and quality that Jarrolds is known for, now in a beautifully and thoughtfully developed space. From our friendly, knowledgeable staff to the carefully curated selection of treatments, we are committed to delivering a shopping experience that’s warm, welcoming, and a true reflection of the heritage and excellence our customers have come to expect.

 

Discover our new treatments featuring renowned brands Grown Alchemist and Dermalogica, each crafted to elevate your wellness routine. The Grown Alchemist Renewal Body Polish offers a luxurious, rejuvenating experience, blending natural botanicals to refine and soften the skin, leaving you feeling refreshed and radiant. For those seeking advanced skincare, the Dermalogica Pro Power Peel delivers transformative results with a customised approach to address unique skin concerns, from brightening to hydration. These treatments represent the finest in skincare innovation, aligning with our commitment to quality and excellence, and are designed to leave you feeling your absolute best.

The refurbishment introduces an inviting new atmosphere, blending comfort with elegance. While you unwind, enjoy a curated selection of drinks from our refreshment bar—because every visit should be about more than just the treatments; it’s about the entire experience. It’s a space to simply be, to unwind from the day-to-day, and emerge feeling rejuvenated.

So whether you're coming for a quick treatment or spending the day indulging in everything The Retreat has to offer, know that this is your space. A place to retreat to, recharge, and reconnect with yourself.

Discover more and book now