A Festive Day Out in Norwich with Jarrolds

As the first hint of frost sparkles in the trees lining Gentleman’s Walk and the city’s festive spirit springs to life, there's no better place to dive into the magic of the season than Jarrolds. Nestled in the heart of Norwich, our family-run department store has been a beacon of style, comfort, and quality for over 200 years. This Christmas, we invite you to indulge in a day of seasonal pampering, dining, and shopping—moments designed to bring warmth and joy as you prepare for the most wonderful time of the year.

Begin with Bliss at The Retreat Spa

Start your day in the most serene way possible with a visit to The Retreat, Jarrolds’ newly refurbished, in-store spa that feels worlds away from the seasonal hustle and bustle. Imagine stepping into a peaceful oasis where you and your partner can unwind, letting the stresses of the festive season melt away. Our expert therapists guide you through a relaxing couple’s treatment that eases tension, rejuvenates the senses, and renews the spirit.

Whether you’re craving a soothing massage, a revitalising facial, or one of our exclusive festive treatments, The Retreat promises relaxation tailored to you. As you leave, feeling utterly refreshed, take a moment to enjoy a warm herbal tea or perhaps a glass of fizz, adding a sparkling start to your special day out.

A Seafood Treat at The Bay

After a morning of pampering, step into The Bay, our celebrated seafood restaurant, where a delicious lunch awaits. The Bay offers a carefully curated menu highlighting fresh, sustainably sourced ingredients that bring the flavour of the coast to your plate. Pull up a chair with views over the bustling streets of Norwich, and lose yourself in a festive feast

The menu is thoughtfully designed with seasonal flavours, so whether you fancy  a warm, rich homemade fish pie, a seafood taster board or one of our popular seasonal specials, you’re in for a culinary treat. For a little extra indulgence, pair your meal with a glass of chilled white wine or a rich, festive red. As you savour each bite, the charm and comfort of The Bay add a beautiful moment of togetherness to your Christmas outing.

Shopping with a Personal Touch

With lunch completed, it’s time for the festive shopping to begin. At Jarrolds, we believe that finding the perfect gift—or outfit—is an art, which is why our Personal Stylist service is here to help make it effortless and enjoyable. Whether you’re looking to turn heads at a Christmas party or searching for timeless gifts for loved ones, our stylist will guide you through our exclusive collections, tailored to your tastes and needs.

Imagine finding the perfect dress or suit for that upcoming Christmas party, while our stylist offers expert tips on pairing accessories to complete your look. From sumptuous silks to classic wool coats, Jarrolds’ collections capture the elegance of the season. And if you’re hunting for that special gift, our experts can help you find thoughtful presents that show how much you care. Every piece you select will be handled with care and the promise of quality that Jarrolds stands for.

Afternoon Tea and Festive Treats

No Christmas day out at Jarrolds would be complete without a sweet treat. Head to Cafe Benji for a selection of delicious pastries, scones, and seasonal sweet treats crafted by our skilled pâtissiers. With the aroma of freshly brewed tea and the sounds of festive music filling the air, it’s the perfect spot to relax and recharge before heading back out to complete your shopping list.

If you’re feeling more indulgent, and not too full, you could browse the full Christmas tea menu which includes a selection of holiday-inspired pastries and cakes—think freshly baked scones  and irresistible pastries —all paired beautifully with your favourite blend of tea or a glass of champagne for a festive touch. This moment of calm in the midst of festive preparations is a cherished escape, an opportunity to reflect on the joy and warmth the season brings.

If you’ve enjoyed the festive charm of Benji’s you could share the experience with a friend or family member as part of our range of gifted experiences.

Final Touches and Last-Minute Gifts

As the day draws to a close, stroll through the Jarrolds Christmas Market on the second floor to pick up those final festive details. From tree decorations and scented candles to cosy throws and artisanal chocolates, our Home and Gift departments are brimming with thoughtful touches for your home and loved ones. You’ll find everything you need to create a warm, welcoming atmosphere for Christmas.

Our knowledgeable team is always on hand, ready to offer advice or help you find a unique piece that will add a little magic to your celebrations. And for the finishing touch, why not take home one of our curated Christmas hampers, filled with gourmet treats that are sure to impress?

A Festive Farewell

As you step back onto the Norwich streets, your arms filled with gifts and your heart full of cheer, we hope your day at Jarrolds has set the tone for a truly magical Christmas season. Every experience, from the relaxing spa to the stylish shopping, is designed to bring a bit of Jarrolds’ spirit into your celebrations, reminding you that the festive season is as much about togetherness and joy as it is about tradition and warmth.

This Christmas, we invite you to rediscover the magic of the season with us, right here in Norwich. Jarrolds isn’t just a place to shop; it’s a place to experience the true essence of Christmas, blending old-world charm with contemporary elegance—all wrapped up in warmth, tradition, and festive joy. So why not let us be part of your story? From our family to yours, Merry Christmas!